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Articles
Does EcoSnap accept payment by check or money order?Yes, EcoSnap accepts checks and money orders. However, payments by check/money order are... Views: 85 |
Does EcoSnap charge any hidden fees?Never! EcoSnap has made a point of providing straight forward and simple pricing for our... Views: 74 |
How do I cancel my account?To cancel your account, please send us a ticket asking us to cancel your account. Remember,... Views: 77 |
How do I change my billing info?To change or update your billing information please login to the billing system at... Views: 76 |
How do I change my password?Web Hosting Password (cPanel): For the cPanel Control Panel (The "Web" portion of your... Views: 72 |
How do I contact EcoSnap technical support?To contact EcoSnap technical support, please open a ticket by sending an email to:... Views: 78 |
How do I deal with incorrect billing issues?For any incorrect billing issues, please open a ticket by sending an email to: support@ecosnap.com Views: 76 |
How do I upgrade my account?To upgrade or downgrade your account, please login to the billing system at... Views: 67 |
How does EcoSnap’s 30 Day Money Back Guarantee workIf you are not satisfied with EcoSnap for any reason, you can cancel your account within the... Views: 82 |
How long does it take to setup a new account?EcoSnap offers instant activation on most accounts. Once you've paid your initial invoice,... Views: 81 |
What credit cards does EcoSnap accept?We accept all major credit cards, including: Visa, MasterCard, American Express, and Discover.... Views: 77 |
What is EcoSnap’s cancellation policy?To cancel your plan, please open a ticket by sending an email to: support@ecosnap.com Pre-paid... Views: 70 |
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